Effective Date: 2025
At Golden Thyme we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.
This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services.
1. Information We Collect
We may collect the following types of personal information:
• Contact details: Name, email address, phone number, and postal address.
• Payment information: When you make a purchase, your payment details are processed securely by our third-party payment processors.
• Usage data: Information on how you interact with our website, including IP address, browser type, and browsing behaviour.
• Other information you provide: Through surveys, contact forms, or customer service interactions.
2. How We Use Your Information
Golden Thyme Ltd may use your personal information to:
• Provide, operate, and improve our services and website.
• Process transactions and send order confirmations.
• Respond to your enquiries and provide customer support.
• Send marketing communications (with your consent)
• Comply with legal obligations
3. Sharing Your Information
We do not sell your personal information. However, we may share your information with:
• Trusted third-party service providers who assist in our operations (e.g., payment processors, hosting providers)
• Legal authorities if required to comply with applicable laws or regulations.
• Affiliates or successors in the event of a business merger or sale.
4. Data Security
Golden Thyme Ltd takes reasonable precautions to protect your personal data from unauthorised access, use, or disclosure. However, no method of transmission over the Internet is 100% secure.
5. Your Rights
Depending on your location, you may have the right to:
• Access, correct, or delete your personal data.
• Object to or restrict processing.
• Withdraw consent at any time (where processing is based on consent).
• Lodge a complaint with a data protection authority.
6. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance user experience and analyse website traffic. You can manage your cookie preferences through your browser settings.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal information,
please contact us at:
Golden Thyme Ltd
20 Wenlock Road,
London,
N1 7GU
Email: hello@goldenthyme.co.uk